12A Grade Human Hair straight weave. Virgin Hair is chemically unprocessed human hair. Virgin hair means that the hair meets rigorous standards including 100% human hair, all the cuticle layer intact, all the cuticles facing the same direction, the hair is tangle-free, has not been permed, dyed, colored, bleached, chemically processed in any way.
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Instruction for Return:
1) All orders must be returned within 14 days of the purchase date. We provide a full refund if we detect manufacturer defect. Please contact our customer service department within 7 days of the purchase date.
2) All items must be returned in its original, factory condition, (unaltered, unworn, undamaged and with tags attached with the original packaging) as we do not sell refurbished or previously owned products by law. Please make sure the wig is INTACT and the LACE has NOT been cut.
3) For any returns, you must contact the customer service department to obtain Order#/ Confirmation#. All returns must include the Order#/ Confirmation#. Once the returned package is received & inspected, your refund will be processed and automatically applied to your original payment account. Buyer is responsible for the return shipping charge.
Once the return has been authorized with given Order#/ Confirmation#. Assigned returned item(s) will be allowed to be returned for a refund. Please include your email address, order#.